IT Operations Specialist

IT Operations Specialist

An exciting opportunity to become a part of a new team being set up in Poland who will focus on resiliency and
improving applications across the EMEA region.
Team is being expanded from 4-9 members in less than 6 months and we envision more growth in the future.

Purpose of the role:
 Provides analytical, technical and administrative support (Tiers 1/2/3) for EMEA developed applications
 Ensuring continuous operations through proactive monitoring, perfective maintenance and strategic
solutions
 Ability to develop, manage and deploy solution strategies in a global setting
 Demonstrate creativity, ability to develop new ideas and approaches to problem solving
 Collaborate with appropriate teams globally to ensure consistent service delivery, client solutions and
client satisfaction
 Possibility to develop application or tools for operation purpose
 [Influences] Defining and implementing company initiatives, process improvements and best practices
 [Owns\Influences] Client satisfaction and service delivery
 [Influences] Ops service model decisions
  [Owns] Identification and management of risks/issues inherent in products, processes and systems
 [Owns] Resolution and the reporting of issues, breaches and suspicious activities
 [Owns] User Access Rights: e.g. Approve the provisioning and de-provisioning of access to/from
applications, databases, operating systems and corporate network for new, existing, transferring or
leaving staff
Requirements
 Proficiency Education/Experience Requirements: Skill set: 2-4 years of experience in IT industry;
 Fluent / upper-intermediate (B2+) in English
 Experience in Java or .Net, SQL ,Unix
 Experience in developing solutions for Enterprise applications
 Proven Skills in Problem Solving in Complex Application Environments
 Strong Strategic Thinking and Analytical Skills
 Excellent Understanding of Deployment Architectures and High Availability Concepts
 Strong Communication Skills
 Experience in DevOps and/or release engineering
 Competency in continuous improvement and prevention of reoccurring issues
Non Essential Experience required – Knowledge of the following would be beneficial for this role
 Experience in Websphere, Tomcat etc. configuration, setup
 Experience in Windows, J2EE, Scripting, Database, Cloud Technologies
 ITIL certificate

 

Please sent your CV in English to Justyna Śliwińska: jsliwinska@statestreet.com

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